That's what is not making sense to us. I pasted, below, my wife's ( Diamond ) kooday dollar balance. Mine reads the same, only with much lower numbers. We both were paid this past Thursday, into our PP account and NOT our AP. If we cannot w/d from our pp bal., why then are funds being put into it?
As you stated, it would make sense to put funds into our alertpay account, thereby eventually bringing it up to a positive balance.
Then, she'll still need to take the refunded paypal monies and also put this into her kooday AP dollar bal.
THEN, she'll have to w/d from her kooday AP dollar balance, back into AP. Is this correct?
I can imagine the extra AP/pp fees she might be paying for these transactions. here's how her bal. looks.
Note; she began Thursday with a PayPal bal of less than $2.00 ( Two ) Kooday Dollars.
AlertPay (Primary): ($677.41)
PayPal: $270.73